Privacy Policy
Zr Academy of Education ("we", "us", "our") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) and applicable Irish data protection law.
This policy applies to all visitors and users of www.zracademy.com, including prospective students, enrolled students, parents, and teachers.
1. What Information We Collect
We collect personal data through the following channels:
Contact enquiries
- Name, email address, phone number, and message content when you submit our Contact Us form
Account registration and sign-in
- Name, email address, and profile image provided by Google or Microsoft when you sign in via OAuth
- Account status and role (e.g. Student, Teacher, Administrator)
Platform usage
- Lesson attendance records and calendar event history
- Lesson credit balances and assignment records
- Lesson summaries and feedback submitted by teachers
- Awards and progress records
Technical data
- Session tokens stored in secure cookies to keep you signed in
- Basic analytics data (page views, browser type) to help us improve the site
2. How We Use Your Information
We use your personal data to:
- Respond to your enquiries and provide customer support
- Create and manage your student or teacher account
- Deliver educational services including scheduling lessons, tracking attendance, and recording progress
- Communicate important updates about your account or our services
- Maintain the security and integrity of our platform
- Comply with our legal and regulatory obligations
We will not use your data for marketing purposes without your explicit consent.
3. Cookies
We use cookies to operate our platform. This includes a session cookie that keeps you signed in for up to 14 days, and a cookie preference cookie that remembers whether you have accepted or declined non-essential cookies. We do not use advertising or tracking cookies. You can manage your cookie preferences at any time via the cookie banner on our website.
4. Data Storage and Protection
Your data is stored securely on Microsoft Azure infrastructure within the European Economic Area (EEA). We apply appropriate technical and organisational measures to prevent unauthorised access, disclosure, alteration, or destruction of your personal information. Access to personal data is restricted to authorised personnel only.
5. Sharing of Data
We do not sell, trade, or rent your personal information to third parties. Data may be shared only with trusted service providers (such as cloud infrastructure and authentication providers) who process it on our behalf under confidentiality agreements and in compliance with GDPR. We may also disclose data where required by law.
6. Data Retention
We retain your personal data for as long as your account is active or as necessary to provide our services. If you request deletion of your account, we will remove your personal data within a reasonable timeframe, except where we are required to retain it for legal or administrative purposes.
7. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict certain processing of your data
- Withdraw your consent at any time (where processing is based on consent)
- Lodge a complaint with the Data Protection Commission Ireland at www.dataprotection.ie
To exercise any of these rights, please contact us at info@zracademy.com
8. Session Security & Shared Devices
When you sign in to ZrAcademy, your session remains active for up to 14 days on the device you used. To protect your account:
- Always sign out after using a public, shared, or school computer
- Do not leave your account open on a device used by others
- Use the Sign Out button in the account menu when you finish your session
ZrAcademy is not responsible for unauthorised access to your account resulting from failure to sign out on a shared device.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page. We encourage you to review this policy periodically. This policy was last updated in April 2026.