1. General Agreement
All students and parents enrolling in or consulting with Zr Academy of Education must read these Terms & Conditions carefully.
By making any payment, you confirm that you:
Have read and understood these Terms & Conditions
Agree to be bound by them
Agree to comply with all policies and procedures of Zr Academy of Education
These Terms & Conditions form a legally binding agreement for services.
2. Enrollment Process
The enrollment process is as follows:
Review course information → Understand course/service arrangements → Provide necessary personal details → Attend a trial class (if applicable) → Confirm enrollment → Pay fees → Receive receipt → Attend classes and follow arrangements
3. Trial Classes
Trial classes may be offered for certain courses
Trial classes are typically 30 minutes, depending on the course and student needs
Payment is required after the trial if continuing
If a session exceeds the trial duration, it may be charged at the standard rate (with prior notice)
4. Course Structure, Validity & Fees
Junior classes: 1.5 hours per session
Senior classes: 2 hours per session, including a short break
Minimum enrollment:
Courses are typically booked in blocks of 10 sessions.
Where fewer than 10 sessions are purchased, Zr Academy of Education reserves the right to apply a reasonable administrative or management fee, which will be clearly communicated in advance.
Course validity:
Courses are valid for 12 months from the date of enrollment
Extensions may be granted in reasonable circumstances (e.g. illness, exams, relocation), at the discretion of Zr Academy of Education
Cooling-off period (consumer rights):
Where booking is made remotely (e.g. online, phone, or messaging), a 14-day cooling-off period applies in accordance with the Consumer Rights Directive
If the student requests to begin classes within this period:
They expressly agree to immediate provision of services
Any refund will be proportionally reduced based on sessions delivered
Once services are fully delivered, the right to cancel is lost
Refund policy:
After classes begin, refunds may be issued for unused sessions only, subject to:
Deduction of an administrative fee
Recalculation of any discounts applied
Refund requests must be made in writing
No refunds for sessions already delivered
Promotional/discounted courses:
May have specific conditions, which will be clearly communicated before enrollment
5. Attendance & Student Responsibilities
Students must:
Follow classroom rules and behave respectfully
Engage in learning and not disrupt others
Respect teachers and fellow students
Intellectual Property:
Recording (audio/video) of lessons is not permitted without prior written consent
Course materials are for personal educational use only
Copying, distributing, or sharing materials publicly is prohibited
Course usage:
Enrollments are personal and non-transferable
Attendance expectations:
Students should attend classes regularly and complete assigned work
Continued non-attendance or lack of engagement may result in suspension of services after reasonable notice
Cancellations and rescheduling:
At least 24 hours’ notice is required to reschedule a class
Late cancellations may result in the session being counted as used, except in reasonable circumstances
Persistent absence:
Where a student repeatedly misses scheduled classes without adequate notice,
Zr Academy of Education reserves the right to treat those sessions as delivered and deduct them from the remaining balance
This may apply where:
Less than 24 hours’ notice is given, or
There is a pattern of repeated absence without reasonable cause
Exceptions may be made in genuine or exceptional circumstances
Communication:
All scheduling and service communication must go through official channels of Zr Academy of Education
Conduct policy:
Abuse, harassment, discrimination, or threatening behaviour is strictly prohibited
Zr Academy of Education may suspend or terminate services where necessary
Any action taken will be proportionate, and refunds for unused sessions will be considered where appropriate
6. Commitments by Zr Academy of Education
Zr Academy of Education agrees to:
Provide clear information on pricing, schedules, and services
Issue receipts for all payments
Deliver services with reasonable care and skill
Provide appropriately qualified teachers and suitable learning resources
Maintain a safe and respectful learning environment
Deliver courses appropriate to the student’s level
Comply with applicable data protection laws, including General Data Protection Regulation
Not use student names or images for commercial purposes without consent
7. Force Majeure
Neither party will be liable for failure to perform obligations due to events beyond reasonable control.
In such cases:
Services may be postponed or adapted
Fees will be adjusted fairly based on services delivered
Both parties will communicate promptly
8. Complaints & Dispute Resolution
Complaints should be submitted in writing
Zr Academy of Education will respond within a reasonable timeframe
Parties will attempt to resolve disputes in good faith
This does not affect statutory rights under Irish law, including protections enforced by the Competition and Consumer Protection Commission.
9. Interpretation & Governing Law
These Terms & Conditions are governed by the laws of Ireland.
Zr Academy of Education reserves the right to interpret and apply these Terms & Conditions in the context of its services.
Nothing in these Terms shall limit or affect any statutory rights of consumers, nor restrict the jurisdiction of the Irish courts.